(Associate) Customer Product Manager

Das ist der Job

We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic.

Darum lohnt es sich

You will support the Partnering Business sales teams in contractual and pricing negotiations, outline value propositions, and drive alignment sessions.

You will also contribute to the development of the Customer Product Management team with entrepreneurial thinking and market insights. /p pbResponsibilities /b /p liManage and oversee all day-to-day lifecycle and operational aspects for assigned projects and products, including business and quality review meetings, regular conference calls, and product change management. /li liDrive customer satisfaction and support Tecan’s Partnering Business marketing, financial, and growth objectives through operational excellence and proactive life cycle management. /li liEnsure compliance with all applicable regulatory requirements and maintain relevant product documentation. /li liMonitor and manage product forecasting, orders, and deliveries, and drive necessary actions in alignment with key stakeholders. /li liLead the Product Care Team, manage product-related KPIs, and ensure on-time delivery of agreed items. /li liSupport the sales organization in preparing and negotiating contracts, and monitor contract expirations and obligations. /li liProvide cross-functional guidance and support for the teams, and spot and identify client trends. /li liPlay a key role in efficiently managing the lifecycle of platform-based products by applying established processes and driving continuous improvement initiatives /li pbYour background /b /p pWe’re not just looking for hard skills: We’re looking for people who bring their passion and talent to work. /p liDegree in Chemistry, Biology, Medicine, or Engineering, with further education in Product Management or Business Administration. /li liExperience in liquid handling and robotics, clinical diagnostics, and/or life science business. /li liExperience in highly complex system development, supporting system sales activities, and product/lifecycle management. /li liProficiency in English; German would be an asset. /li liStrong negotiation skills and experience in executing complex contracts. /li liHigh natural authority, power of persuasion, and ability to handle rapidly changing market and customer situations. /li liTeam-oriented, entrepreneurial thinking, persistent, reliable, and self-motivated. /li liWillingness to travel worldwide (5-10%). /li pbW /bbhat makes working at Tecan unique /b /p pThe chance to make it count and to have an impact on the world of tomorrow /p liWorking in an international and diverse environment /li liThe chance to grow your career within the company /li liFeel empowered by our strong and unique company culture /li liComprehensive compensation and benefits package /li pbJoin Tecan, a great place to work! /b Read about our recent certification from . /p pWe’re looking forward to receiving your application online. pEver wondered how your skills and unique background could impact the world of tomorrow?Join our Partnering Business department and bring your passion and talent to work. /p pb(Associate) Customer Product Manager (80-100%) /b /p pMännedorf, Zürich /p pbYour contribution /b /p pAs a Customer Product Manager, you will be the primary liaison for coordinating and driving our Partnering Business partner products — with a special focus on customized solutions based on platform products— with all internal and external stakeholders.

Your role involves managing trade-offs between client business demands, product life cycle stages, and Tecan business needs to create win/win positions. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).bOur purpose. /b /p pAt Tecan we are driven to improve people’s lives and health.

We collaborate with our customers from early-stage innovation through project implementation and beyond.

We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant. /p pbStay unique and make it count. /b /p pOur values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture.

We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work. /p