CRM Marketing Manager (m/f/d)

Darum lohnt es sich

This is a hands‑on, client‑facing role at the intersection of loyalty, data, and digital marketing , offering exposure to end‑to‑end campaign delivery in a fast‑paced, international environment.

You will act as a vital link between clients, internal delivery teams, and commercial stakeholders, contributing directly to campaign success and long‑term client satisfaction.

Gain hands‑on experience across end‑to‑end omnichannel campaign delivery Work closely with senior regional stakeholders and international clients Develop skills at the intersection of loyalty, data, and digital innovation Be part of a growing omnichannel function with clear development opportunities #J-18808-Ljbffr As an Omnichannel Services Executive , you will support the delivery and execution of omnichannel loyalty campaigns across Central & Eastern Europe .

Working closely with the regional Omnichannel leadership, you will play a key role in ensuring operational excellence across campaign rollout, client consulting, reporting, and sales support.

Key Responsibilities Campaign Delivery & Execution Support the scoping and planning of omnichannel loyalty campaigns in collaboration with internal and external stakeholders Contribute to marketing ideation and creative proposal development Monitor campaign performance through regular reporting and dashboards Identify optimisation opportunities and support continuous improvement Troubleshoot operational issues and support timely resolution Client Success & Insights Provide day‑to‑day client support and ensure alignment with campaign objectives Analyse campaign and sales data to generate actionable insights Prepare performance reviews and recommendations for future campaigns Sales & Marketing Support Support the creation of pitch presentations and sales materials Build demo use cases showcasing omnichannel capabilities Assist the Head of Omnichannel in internal training sessions and sales enablement initiatives Key Stakeholder Relationships Internal: Omnichannel Services, Technical Delivery, Marketing, Project Management, Sales External: Clients, Loyalty partners, CRM and Digital Marketing stakeholders About You - Required Experience & Skills 1–2 years of experience in a client‑facing role (agency, consultancy, marketing, or similar) Initial exposure to digital marketing, loyalty, CRM, or campaign environments Strong organisational and analytical skills Comfortable working with data, reporting tools, Excel, and PowerPoint Excellent communication skills in German and English (written and spoken) Proactive, collaborative, and eager to learn Nice to Have Experience supporting campaign delivery or execution Familiarity with dashboards, CRM systems, or reporting platforms Experience supporting pitch decks or commercial presentations Why Join Us?