Responsibilities Design and implement customer marketing programs that enhance engagement, retention, and loyalty Develop educational content and lifecycle campaigns to empower customers and drive product adoption Craft compelling customer communications across channels to foster satisfaction and long-term relationships Build and manage a scalable customer advocacy program to identify, nurture, and activate brand champions Collaborate with Product to engage customers in beta programs, feedback loops, and roadmap validation Plan and execute customer-facing campaigns, including newsletters, webinars, and product updates Analyze customer engagement data and feedback to identify trends and opportunities Requirements Min 5 years of experience in a customer marketing and advocacy role Proven track record of developing and implementing customer marketing and advocacy strategies Experience in a fast-paced B2B SaaS environment Bachelor’s degree in Marketing, Business, or a related field preferred #J-18808-Ljbffr
