Darum lohnt es sich
Responsibilities We’re looking for a strategic and execution-focused Customer Marketing Manager to drive retention, expansion, and advocacy across Emplifi’s customer base In this role will focus on turning satisfied customers into long‑term partners and active advocates.
You will own programs that increase customer engagement, drive cross‑sell and upsell opportunities, and build a strong pipeline of customer proof to support growth You will play a critical role in ensuring Emplifi delivers value beyond the product—creating meaningful customer experiences that strengthen relationships and drive measurable business outcomes Work closely with leadership across Marketing, Customer Success, Sales, and Product to drive customer engagement, retention, and expansion across Emplifi’s customer base Partner with Product Marketing to develop and execute programs that ensure customers are realizing value from the platform, increasing adoption and long‑term retention Drive campaigns and initiatives that support cross‑sell and upsell opportunities, partnering with Sales and Customer Success to identify and activate expansion opportunities Drive reuse of demand generation campaigns and assets for customer audiences, tailoring messaging to support retention and expansion Scale Emplifi’s customer advocacy program, including case studies, testimonials, reviews, and reference management Identify
