(Junior) Product Manager for Digital Customer Experience

Das ist der Job

Your tasks include: You will continuously develop ourdigital customer processes and tools (e.g.

Darum lohnt es sich

They are now looking for a (Junior) Product Manager – Digital Customer Experience to join their on-site team in Frankfurt .

CRM systems, back officesolutions or our chatbot) – with a focus on automation, user-friendlinessand efficiency You will identify potential forthe use of AI and develop innovative use cases together with ourspecialist departments – from ChatGPT applications to process optimization You will support theimplementation of new features and products – from requirements definitionto coordination with IT and stakeholders to go-live You analyze relevant data, deriveconcrete recommendations for action, and implement targeted measures withperformance tracking via dashboards and reports You will actively participate inthe development and prioritization of the team roadmap and work closelywith all relevant departments Requirements You have successfully completed auniversity degree with a focus on business administration and/or ITtechnology (e.g. business administration, business informatics, economics) You have already gained practicalexperience in product management or in the digital environment You work analytically andstructured, approach challenges in a solution-oriented manner andimplement tasks decisively You have a strong hands-onmentality and enjoy agile teamwork and collaboration with differentdepartments You have fluent written andspoken German skills and can also communicate very well in English Long-term perspective: We are growing continuously and offer our colleagues long-term career prospects Start-up flair: Security of an established online company with start-up flair – We plan long-term and at the same time you have the opportunity to actively shape the bank Environment where you will feel comfortable: relaxed working environment, informal culture, regular drinks, cool team events with colleagues Further training opportunities: A wide range of training courses and specialized personnel development support you on your career path Extras: Germany ticket, vouchers for numerous company products, free drinks, fresh fruit, and free lunches are a matter of course!

Frankfurt am Main, Germany | Posted on 09/22/2025 Career Level Entry Level; Professional / Middle / Experienced Country Germany Job Description Our client is a forward-thinking digital bank on a mission to redefine mobile banking.

They provide an exciting opportunity to work in an agile, fast-paced environment and be at the forefront of the rapidly growing FinTech sector. Excellent transport links: Our offices are very central with excellent transport links Business Bike: Your new bike on lease – with our financial support #J-18808-Ljbffr