Product Manager - US B2C Experience (m/f/d)

Das ist der Job

The Deutschland Ticket gets you there, which we subsidize with €25 per month. • Love cycling?

Darum lohnt es sich

Your Responsibilities As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands‑on execution to shape the next phase of Raisin’s US growth. Deeply understand our customers— continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems.

Align and empower stakeholders — maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams. Foster high‑performing collaboration — inspire engagement, ownership, and quality within your team, ensuring everyone is contributing toward shared goals.

Your Profile 2+ years of Product Management experience Fluent in English Proven experience creating industry‑leading data‑driven B2C customer experiences (Web and Mobile) Experience working with Financial services products (US market experience a bonus) Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack Join our mission, join our team - and grow with us!

Our culture is strongly driven by our ambitious team, which connects more than 65 different nationalities. You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from : • Employee Development Budget of €2,000 and four full training days per year. • Access to Babbel for continuous language learning. • Flexible working hours, home office and 30 vacation days. • A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. • Enjoy more than 50+ different sports with Urban Sports Club : We subsidize your membership with more than €20 per month. • Do you miss being in the office?

With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. • Hungry all the time?

While no two days are the same, here’s what you can expect to drive : Collaborate across disciplines— work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry‑leading experiences.

Define and deliver impactful solutions— lead the iterative discovery, definition, and delivery of customer and business‑facing initiatives that drive measurable results. Champion the B2C experience— apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention.

Lead user research and validation— design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses. Own your product outcomes— be the subject‑matter expert for your area, connecting company‑level objectives to the metrics and levers your product can influence.

Drive data‑informed decisions— foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively.

Facilitate structured discovery— apply frameworks like Design Thinking, Dual‑Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities. Shape the product roadmap— define and communicate a clear 12‑month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders.

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Snacks, daily fresh fruit as well as drinks provided at the office. • You are moving from another country or city to join us? We may support your relocation.