Das ist der Job
Principal Product Manager Role This is a deeply customer‑oriented role.
Darum lohnt es sich
GXI brings together data, insights, and intelligent workflows so public sector teams can identify constituent needs, understand engagement patterns, improve service journeys, measure outcomes, and strengthen the internal and backend operations that make effective government experiences possible.
Spend regular time with customers, prospects, and customer‑facing teams to inform roadmap priorities and validate product decisions.
Job Summary Government Experience Insights (GXI) is an emerging product suite within the company Experience ecosystem that helps government organizations better understand, improve, and scale how they serve their communities and operate internally.
The Principal Product Manager will spend significant time directly with customers and prospects to understand their goals, workflows, pain points, operational realities, and use cases, then translate those insights into a focused product roadmap.
They will partner closely with UX, engineering, product marketing, sales, customer success, and business stakeholders to deliver measurable customer and business outcomes. Responsibilities Own portfolio-level business outcomes including revenue growth, retention, platform adoption, and customer expansion.
Develop a deep understanding of government customers, including their constituent engagement goals, internal workflows, operating models, data needs, and backend processes. Clarify GXI’s role acr
