Sr Product Managers, Technical

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Job Summary Senior Product Manager, Technical – Bothell, WA.

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Responsibilities Own the payment technology product end-to-end, create and handle product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products. Act as a primary point of contact for the intake process to DevOps technology teams and own the technical product roadmap for complex or cross-platform solutions.

Work with businesses to identify and articulate initiative scope, benefits, and ROI. No additional national or international travel is anticipated.

Skill Requirements (1) Designing enterprise software, solutions, and business processes, including functional processes, feature building & user story grooming, in one or more industry verticals including Telecom, Payments or Payment data collection, PCI Assessment & Compliance, 3D Secure, Digital wallet, Point of Sale, P2Pe, Tokenization, EMV processing, chargeback processing, Payment Risk & Fraud Prevention and third party payment integrations; (2) Conducting studies and integrating with card Issuance & acquiring products, building Debit/Credit/prepaid card secure payment acceptance flows, risk & credit analysis, reward program, payment clearing & settlement, payment processing, IMPS Payment Services, reconciliation solution, ISO Messaging & POS semi and fully integrated solutions; (3) Utilizing mandates and switch specifications from domestic and international payment networks (including VISA, Mastercard, Discover, STAR, Pulse, Integrated Debit and SHAZAM), CHASE & WorldPay acquirers, and processors, and identifying impacts to merchants’ enterprise payment system, analyzing data and creating trends with the help of Splunk, Power BI, Snowflake databases; (4) Gathering and interpreting business requirements and converting them into functional and technical specifications such as BRD, PFR, leveraging Rally, Jira Align, and Jira tools for technical staff including review of test cases with Quality Analysts; (5) Designing and developing the use cases, data flow diagrams, integration scripts and procedures using the modeling tools such as Lucid Chart, Visual Paradigm, MS Visio, Enterprise Architect and integrating with backend services; and (6) Defining and resolving challenges impacting the customer experience, including technical, functional, process, and policy considerations, and implementing enterprise-wide technical solutions utilizing technologies Java, spring boot technologies, RDBMS Concepts, Oracle, Cassandra, MS SQL Server.

At least 18 years of age Legally authorized to work in the United States Travel Travel Required: No DOT Regulated DOT Regulated Position: No Safety Sensitive Position: No Benefits Washington Pay Range: $286,270.00 to $291,270.00/year. Certain positions are eligible for monthly bonuses based on individual and/or team performance.

Partner with internal and external stakeholders and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience pain points and improving the architecture.

Partner with business, internal/external stakeholders, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and roadmap. Lead and handle payment product backlog and priorities with our business and technology partners.

Lead product backlog grooming sessions by partnering with key resources. Overall challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement solutions to those challenges.

Inform and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization. Collaborate with stakeholders to plan and manage product releases.

Develop and communicate payment acceptance and processing instructions on complex technical subjects and align multiple domains, both technical and non-technical, on this common vision. Handle capacity and work planning. Effectively and efficiently communicate with technical and non-technical audiences, including executive leadership.

Telecommuting is permitted, but applicant must work from the worksite location at least 3‑4 days per week. Experience and Education Requirements Primary: Master’s degree in Information Technology, Computer Engineering, or related, and 5 years of relevant work experience.

Alternative: Bachelor’s degree in Information Technology, Computer Engineering, or related, and 7 years of relevant work experience. Additional Location: Bothell, WA This position is eligible for the employee referral program.

Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most corporate employees are eligible for a year-end bonus based on company and/or individual performance. EEO & Accessibility T-Mobile USA, Inc. is an Equal Opportunity Employer.

All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. #J-18808-Ljbffr