Product Manager – Platform, Healthcare, SaaS, EHR

Responsibilities • Define and execute the platform strategy and roadmap for shared services • Establish governance, standards, and best practices for internal APIs, authentication, access control, & inter-domain integration • Partner with domain Product Managers and Platform Engineering to design reusable services • Champion platform reliability and security working closely with engineering teams • Conduct in-depth user research and data analysis to understand user needs • Define KPIs and adoption metrics for platform components • Facilitate cross-domain prioritization and sequencing of foundational platform work • Lead iterative delivery and proactively manage technical risks • Translate technical strategy into high-quality user stories and acceptance criteria • Advocate for reusability and internal developer experience that supports feature teams Requirements • 5+ years of Product Management experience • Strong background in distributed architecture and platform or infrastructure product management • Technically astute with familiarity in SaaS, EMR, or healthcare technology companies • Deep understanding of identity management, access control frameworks, event‑driven architecture, and API ecosystem design • Ability to translate complex technical concepts into clear business requirements • Experience in governance frameworks balancing flexibility with consistency across teams • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) or equivalent work experience Hard Skills • distributed architecture • platform product management • identity management • access control frameworks • event‑driven architecture • API ecosystem design • user research • data analysis • KPI definition • governance frameworks Soft Skills • cross-domain prioritization • iterative delivery • technical risk management • translating technical concepts • advocacy for reusability • internal developer experience • collaboration with engineering teams • communication with product managers • facilitation of best practices • stakeholder engagement Industry Keywords • shared services • platform strategy • roadmap execution • user stories • acceptance criteria • feature teams • technical strategy • best practices • internal APIs • platform reliability Tools & Technologies • SaaS • EMR • healthcare technology • APIs • authentication systems • access control systems • governance tools • data analysis tools • project management software • cloud platforms