Das ist der Job
Conduct deep-dive discovery to define customer objectives, req
Darum lohnt es sich
Collaborate closely with internal AI, Engineering, and Sales teams, acting as the \"voice of the customer\" to provide strategic feedback that shapes the product roadmap. Overview
Own the end-to-end delivery and integration of our AI platform into customer environments, setting the project plan and ensuring a high-quality outcome.
Conduct deep-dive discovery to define customer objectives, requirements, and the operational landscape needed to successfully deploy the solution. Guide customers in tailoring and optimizing our AI agent capabilities to solve unique operational challenges and maximize end-user resolution rates.
Proactively analyze performance data to track AI effectiveness, drive continuous improvement, and ensure customers realize measurable value. Serve as the primary technical interface for customers during pre-sales, assisting with POCs, legal/security due diligence, and managing the seamless transition from trial to implementation.
Establish scalable, high-quality onboarding and implementation processes that set all customers up for long-term success. Manage project risks and governance related to AI deployment, ensuring all solutions meet compliance, security, and responsible AI standards.
Responsibilities Own the end-to-end delivery and integration of the AI platform into customer environments, setting the project plan and ensuring a high-quality outcome.
