Senior Product Manager – Shopify

Das ist der Job

End‑to‑End Product Ownership: Own the roadmap, scoping, and successful delivery of core modules.

Darum lohnt es sich

Collaborate closely with the engineering team to maintain focus, minimise disruptive context‑switching, and resolve technical blockers immediately so developers can execute at maximum velocity.

Drive the product requirements that enable our team to connect complex courier, warehouse (such as Mintsoft, PeopleVox), and partner APIs quickly, cleanly, and reliably.

Logistics & Compliance Focus: Architect product features that handle the complex realities of cross‑border commerce, international customs documentation, commercial invoices, and DDU/DDP financial splits.

International Trade & Logistics: Familiarity with the commercial and logistical realities of cross‑border shipping, including commercial invoices, customs documentation, and the implications of DDU (Delivered Duty Unpaid) vs.

AI‑Driven Innovation: You keep a close eye on cutting‑edge AI developments and enjoy brainstorming how modern AI capabilities can solve business problems or build better user experiences.

Timezone Alignment: Must be available to work UK working hours (typically 09:00 to 17:30 GMT/BST) to ensure seamless collaboration with our primary merchant markets and team members. #J-18808-Ljbffr Responsibilities Jira Ticket Creation & Backlog Ownership: Translate high‑level product strategy, merchant requirements, and operational flows into crystal‑clear, highly detailed Jira tickets with crisp acceptance criteria, ensuring the backlog remains meticulously groomed, structured, and ready for development.

Daily Prioritisation & Ticket Fulfilment: Run rigorous daily prioritisation and actively manage sprint execution to drive ticket fulfilment. AI‑First Product Innovation: Proactively research and implement cutting‑edge AI developments to turn manual e‑commerce logistics processes into automated, self‑optimising workflows.

Hands‑on QA & User Acceptance Testing (UAT): Personally lead and execute rigorous Quality Assurance (QA) and UAT workflows to guarantee that complex carrier integrations, merchant dashboards, and platform updates are completely robust before they go live.

Onboarding & Project Management Support: Act as the primary product‑facing project manager for merchant onboarding, coordinating directly with scaling brands to guide them smoothly and resolve operational edge cases. Deep Integrations Strategy: Define and streamline our carrier and WMS integration framework.

Shopify Ecosystem Integration: Deepen our integration with Shopify Plus, ensuring our merchant dashboard, App Bridge interfaces, and webhooks are highly performant, intuitive, and frictionless for enterprise‑level operations.

Requirements Proven SaaS Product Experience: A proven track record of managing and scaling B2B SaaS platforms or high‑volume, customer‑focused e‑commerce products, preferably within the Shopify ecosystem. Shopify App Ecosystem Expertise: A deep understanding of how public Shopify Apps succeed.

You are familiar with Shopify App Store standards, Polaris design language, OAuth, App Bridge, and GraphQL API capabilities.

Technical Fluency: While you won’t be writing the code, you must be comfortable reading API documentation, understanding database structures (MongoDB), serverless AWS concepts, and discussing complex technical trade‑offs directly with senior engineers. Operational Data Flows: A clear, practical understanding of e‑commerce logistics.

You must know how order, shipment, and inventory data flows between ERPs, WMSs, and storefronts. Mintsoft & WMS Familiarity: Experience working with (or building integrations for) Mintsoft or similar warehouse management systems (WMS). DDP (Delivered Duty Paid). Absolute Ownership & Forward‑Thinking: You treat the product as your own business.

You proactively spot bottlenecks, suggest technical improvements, and push the boundaries of what our platform can do. Velocity, Bias for Action, and Analytical Depth: A relentless focus on delivering merchant value quickly. You despise bureaucracy and love shipping features, measuring their impact, and iterating fast.

Language Fluency: Strictly fluent in English (both written and spoken). You must be capable of distilling complex logistical and technical realities into simple, compelling narratives for both developers and high‑value merchants.